Refund Policy / Guarantee
Replication Pro.com offers a pro-rated 3-day money back guarantee for all clients.
To obtain a refund the client must cancel in writing (by email) before the 3-day grace period expires. This should be followed by a phone call and leaving a message or sending a text message with the message of intent to cancel. In many cases work would have already begun and a 100% refund would not be possible. A prorated refund can be assessed and issued within 30 days.
The email must be sent to support@ReplicationPro.com with the subject 'Stop Project Immediately'. Also provide in the email body the reason for cancellation. You can also submit a ticket with this request at the Support Desk.
The client is responsible to terminate their order with Replication Pro within that 3-day period. If this is not done, Replication Pro is under no obligation to issue a refund.